Mary Beth Heffernan shows Dr. Jerry Brown his image on the back of a camera.

Mary Beth Heffernan shows Dr. Jerry Brown his image on the back of a camera.

Courtesy of Marc Campos/Occidental College

How often does this happen: You're listening to a news story describing some problem halfway around the world and you say to yourself, "I know how to fix that!" It's not your area of expertise. It's not a place you know. But you are sure that if you went there you could solve the problem.

Los Angeles artist Mary Beth Heffernan is the rare person who decided to actually give it a try. Last summer, Heffernan, who is also an art professor at Occidental College, became obsessed with Ebola — particularly the images of the health care workers in those protective suits, or PPE as they're called for short.

"They looked completely menacing," says Heffernan. "I mean they really made people look almost like storm troopers. I imagined what would it be like to be a patient? To not see a person's face for days on end?"

And what really got Heffernan is that as far as she could tell, there was an easy fix.

"I found myself almost saying out loud: 'Why don't they put photos on the outside of the PPE? Why don't they just put photos on?'"

Here was her idea: Snap a photo of the health worker with a big smile on their face. Hook up the camera to a portable printer and print out a stack of copies on large stickers. Then every time the worker puts on a protective suit they can slap one of their pictures on their chest, and patients can get a sense of the warm, friendly human underneath the suit.

"It's not a sophisticated response," she says. "It's almost stupidly simple."

Anyone could do this, she thought. And then she thought, I should do this.

The timing was good. She had a sabbatical coming up and a $5,000 grant to work on an art project. She decided to use the money to get her photo kits to West Africa. This would be her art project.

I had to ask Heffernan: How is this art?

She explains: "This is in the spirit of social sculpture. This is part of that history of making art that's about action, about changing society."

Soon Heffernan's kitchen table was piled high with printers to test and applications for more funding. But her biggest challenge was connecting to the people who run Ebola treatment centers.

She reached out to 75 people. And in mid-January, one of her emails reached a key official in Liberia: Dr. Moses Massaquoi, the Ebola case manager for the country.

Heffernan photographs health care worker Martha Lyne Freeman.

Heffernan photographs health care worker Martha Lyne Freeman.

Courtesy of Marc Campos/Occidental College

Massaquoi says Heffernan wasn't the first person to write him pitching some untested scheme. In fact, it was getting to be kind of a pain.

"We've had tons of emails!" he says. "And I was like, 'Can you just stop writing me emails?'"

But Massaquoi says Heffernan's proposal stood out. He'd worked in Ebola wards and the photos made so much sense. He wrote back immediately.

Within a month Heffernan and a colleague were on a plane to Liberia's capital, lugging 12 enormous boxes of supplies.

"Some guy that was on our flight actually looked at me and said, 'Are you moving here?'" she recalls, laughing.

Right away they ran into snags. It was like a crash course in what can go wrong when people in one country try to dream up solutions for people in another.

For instance, the electrical adapters that Heffernan had planned on using weren't the right kind. Three printers blew up.

Heffernan prints photos at the Ebola treatment unit.

Heffernan prints photos at the Ebola treatment unit.

Courtesy of Marc Campos/Occidental College

At the first Ebola treatment center she worked with, the staff liked the photo stickers so much they kept walking off with them. "Some brought them home and put them on their refrigerator and their child's backpack. There was another who put the labels all over his car."

It turned out that the staff had been doing really dangerous, really grueling work for months — at times without getting paid. And photos aren't easy to come by in Liberia. So sticker pictures seemed like a rare perk.

Heffernan realized that in the future, she should bring regular photo paper along with the stickers, so everyone could be given a proper photo to take home.

For all the hiccups, ultimately the project did start working. Jennifer Giovanni is head of infection control at a treatment center in a rural part of Liberia. She says the photos have made a huge difference — and not only for the patients.

"I feel like I'm working now with other human beings instead of, I almost want to say, like white monsters or white zombies or something."

As for Heffernan, she's back in Los Angeles — and working on bringing more photo kits to Sierra Leone.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

Transcript

MELISSA BLOCK, HOST:

Maybe you've done this before - you're listening to or reading a news story about a problem halfway around the world and you say to yourself, I know what I'd do. It's not your area of expertise, it's not a place you know, but if only you could go and do something about it. NPR's Nurith Aizenman brings us the story of a woman in Los Angeles who thought these things as she took in stories about the Ebola crisis.

NURITH AIZENMAN, BYLINE: Mary Beth Heffernan is an artist and a professor at Occidental College. And last summer, she became obsessed with Ebola, particularly the images of health care workers in those protective suits, or PPE as they're called for short.

MARY BETH HEFFERNAN: They looked completely menacing. I mean, they really made people look almost like storm troopers. I imagined, what would it be like to be a patient, to not see a person's face for days on end?

AIZENMAN: And what really got Heffernan is that, as far she could tell, there was an easy fix.

HEFFERNAN: I found myself almost saying out loud, why don't they put photos on the outside of the PPE? Why don't they just put photos on?

AIZENMAN: Here was her idea - snap a photo of the health worker with a big smile on their face, hook up the camera to a portable printer and print out a stack of copies on large sticker labels. Then every time the worker puts on a set of PPE, they can slap one of their pictures on their chest and their patients can get a sense of the warm, friendly human underneath the suit.

HEFFERNAN: It's not a sophisticated response. It's almost stupidly simple.

AIZENMAN: Heffernan thought, I could do this. And then she thought, I should do this. The timing was good. She had a sabbatical coming up and a $5,000 grant to work on an art project. She decided to use the money to get her photo kits to West Africa. This would be her art project. So, I had to ask - how is this art?

HEFFERNAN: This is in the spirit of social sculpture. This is part of that history of making art that's about action, about changing society.

AIZENMAN: Ah. Soon, Heffernan's kitchen table was piled with printers she was testing, applications for more funding. But her biggest challenge was connecting to the people who run Ebola treatment centers. She reached out to 75 people. And then finally, in mid-January, one of her emails reached a key official in Liberia, Dr. Moses Massaquoi, the Ebola case manager for the whole country. Now, Dr. Massaquoi says Heffernan wasn't the first person to write him pitching some untested scheme. In fact, it was getting to be kind of a pain.

MOSES MASSAQUOI: We've had tons, tons of emails. And I was like, can you just stop writing me emails?

AIZENMAN: But he says Heffernan's proposal was different. He'd worked in Ebola wards and the photos made so much sense. He wrote back immediately. Within a month, Heffernan and a colleague were on a plane to Liberia's capital lugging 12 enormous boxes of supplies.

HEFFERNAN: Some guy that was on our flight actually looked at me and said, are you moving here?

AIZENMAN: Right away they ran into snags. It was like a crash course in what can go wrong when people in one country try to dream-up solutions for people in another. Like, the electrical adapters that Heffernan had planned on using weren't the right kind. Three printers blew up. And at the first Ebola treatment center she brought the kit to the staff liked the labels so much, they kept walking off with them.

HEFFERNAN: Some brought them home and put them on their refrigerator, in their child's backpack, there was another who put the labels all over his car.

AIZENMAN: Here's the thing - the staff had been doing really dangerous, really grueling work for months, at times without getting paid. And photos aren't as easy to come by in Liberia. So the sticker pictures seemed like a rare perk. She realized she should make sure everyone gets a proper photo to take home. And ultimately, the project did start working. Jennifer Giovanni is head of infection control at a treatment center in a rural part of Liberia. She says the photos have made a huge difference, and not only for the patients.

JENNIFER GIOVANNI: I feel like I'm working now with other human beings instead of - I almost want to say like, white monsters or white zombies or something.

AIZENMAN: As for Heffernan, she's now back in Los Angeles, older and wiser and working on bringing the photo kits to Sierra Leone. Nurith Aizenman, NPR News. Transcript provided by NPR, Copyright NPR.

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