North Carolina has initiated a bilingual awareness campaign in advance of this summer’s launch of tailored plans for eligible Medicaid beneficiaries. 

Tailored plans are an outgrowth of the NC Medicaid Managed Care health plans that cover roughly 210,000 beneficiaries. The tailored plans are a one-stop coverage umbrella for those with behavioral health issues or intellectual or developmental disabilities. According to a news release from the North Carlina Department of Health and Human Services, eligible residents enrolled in NC Medicaid Direct will be covered by a tailored plan beginning July 1.

The plans are meant to address needs regarding physical and behavioral health, home and community-based services, and mainstays of well-being including food, transportation and housing.

NCDHHS has released a bilingual tailored plan toolkit to help people understand and manage the transition.

Those moving to tailored plans will receive a letter in mid-April and will need to choose a primary care provider by May 15.

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