North Carolina’s intercity passenger rail service sets new ridership record

North Carolina’s intercity passenger rail service grew by more than 23% last year. The previous record was set in 2022 with just over a half-million passengers.

Last year’s leap to 641,000 was due in part to an additional round trip offering between Raleigh and Charlotte, special stops like the State Fair, and continued service to New York.

North Carolina Department of Transportation Rail Division Director Jason Orthner also credits an ongoing awareness campaign — touting large seats with outlets, free Wi-Fi, reduced stress — and strong word of mouth.

The Federal Railroad Administration’s approval of seven new corridors will mean expanded service to the hearts of downtown in Asheville, Winston-Salem, and Wilmington among other locations. Orthner says developing a holistic transportation approach is critical to the success of these new routes. 

"All different transportation modes come together in one location — you know, rubber tire transit, ride share, scooters, walking trails, bike facilities, those types of things, all in one location — so that you really are using the rail system as a backbone," says Orthner. "But you can get to your final destination through that very important mobility hub."  

Orthner cites Greensboro’s J. Douglas Galyon Depot as one example of an important mobility hub. He adds that the current funding and the bi-partisan infrastructure law could translate into new services to the Triad within the next 10-20 years.