911 calls

Health & Safety

In Montana, 911 calls reveal hidden impact of heat waves on rural seniors

9:05am August 07, 2024

by Aaron Bolton

Researchers are helping Missoula county officials learn who’s calling 911 during heat waves. Rural callers are disproportionately affected, prompting emergency planners to rethink their approach.

Linda Anderson, an emergency communications technician, responds to a call at the Denver 911 dispatch center.

National

Many 911 call centers are understaffed, and the job has gotten harder

5:12pm April 05, 2024

by Meg Anderson

More cities are adopting alternative response models, where mental health clinicians respond instead of police. The question of who to send usually rests with 911 workers, who are often overworked and overstressed.

Copies of the 911 calls placed by 11-year-old Aderrien Murry and his grandmother to the Indianola Police Department were released Friday. The calls raise questions about the May 20, 2023, incident and how the situation was handled by authorities. Here, an image from the body camera footage shows the moment Sgt. Greg Capers fired his weapon at Aderrien.

National

New details in shooting of 11-year-old Aderrien Murry emerge from 911 calls

1:44pm January 16, 2024

by Jonathan Franklin

The calls raise questions about the May 20, 2023, incident and how the shooting was handled by officers with the Indianola, Miss., Police Department.

Investigators search for evidence outside Robb Elementary School in Uvalde, Texas, May 25, 2022, after an 18-year-old gunman killed 19 students and two teachers. Four months after the Robb Elementary School shooting, the Uvalde school district on Friday, Oct. 7 pulled its entire embattled campus police force off the job.

National

One student repeatedly called 911 during the Uvalde shooting, reports say

2:06am November 02, 2022

A series of miscommunications from nearly 400 members of law enforcement led to long wait times for those stuck inside Robb Elementary School, where 19 students and two teachers died.