The Upside And Downside To The Triad's Call Center Surge
Call center firms are booming in the Triad. These large operations handle everything from customer complaints to billing collection for some of the largest corporations in America.
Call center firms are booming in the Triad. These large operations handle everything from customer complaints to billing collection for some of the largest corporations in America.
A global call and customer service company is expanding in High Point, bringing hundreds of new jobs to the Triad. Officials with Alorica say they will add 600 full-time positions at their cen