Paid subscription

Economy
National

Canceling subscriptions has to be as easy as signing up, the FTC says in a new rule

1:03pm October 16, 2024

The "click-to-cancel" rule, now finalized by the Federal Trade Commission, aims to make it easier to cancel subscriptions and memberships. Companies argue that the agency overstepped its authority.

Pay-by-the-month subscriptions are increasingly popular. But research suggests people often keep paying long after they intend to.

Economy
Politics & Government

Yes, people often forget to cancel their monthly subscriptions — and the costs add up

1:30pm August 30, 2023

by Scott Horsley

From streaming TV to razor blades by mail, Americans are buying more goods and services through pay-by-the-month plans. New research shows they often keep paying long after they want to.

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Federal Trade Commission Chair Lina Khan, pictured at her April 2021 confirmation hearing, spoke to Morning Edition on Thursday about the new "Click to Cancel" proposal.

National

Still trying to quit that gym membership? The FTC is proposing a rule that could help

2:34pm March 23, 2023

by Rachel Treisman

The Federal Trade Commission gets thousands of complaints a year from customers trapped in memberships they don't want. Its "Click to Cancel" proposal aims to change that, Chair Lina Khan tells NPR.

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