Many patients like the convenience of being able to quickly consult a doctor by text or phone or webcam instead of heading to an urgent care clinic. But the cost of consultations can add up.
An agreement between New York's attorney general and four companies that operate urgent care centers in the state aims to curb confusing billing practices that left unwitting consumers on the hook.
A pediatrician who specializes in fixing broken bones in kids and teens says about 90 percent of the fractures he treats have been splinted improperly in a community ER or urgent care center first.