Economy

4.5 million households in the U.S. have solar panels on their homes. Most of those customers are happy with it - their electricity bills have just about disappeared, and it's great for the planet. But thousands and thousands of people are really disappointed with what they've been sold. Their panels are more expensive than they should be, and they say it is hard to get someone to come fix them when they break.

It turns out this sometimes crummy customer experience is no accident. It ties back to how big, national solar companies built their businesses in the first place. To entice people to install expensive solar panels, companies developed new financing models which cut upfront costs for customers. And they deployed lots and lots of salespeople to grow their businesses. But in the drive to get more households installing solar panels, consumer costs went up and the focus seemed to shift away from making sure those panels actually worked. All of this left some consumers feeling like they've been sold a lie.

On today's episode, we look into how the residential solar business model has turned some people sour on solar. And we'll try to figure out where the industry could go from here.

Help support Planet Money and hear our bonus episodes by subscribing to Planet Money+ in Apple Podcasts or at plus.npr.org/planetmoney.

On Indicators of the Week, we cover the numbers in the news that you should know about. This week, we cover an encouraging trend for global wealth, closing Mexico's tariff loophole and the European nation bucking the trend of shorter work weeks.

Related episodes:
Why tariffs are SO back (Apple / Spotify)

For sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at plus.npr.org.

Music by Drop Electric. Find us: TikTok, Instagram, Facebook, Newsletter.

Inflation fell in June, as a drop in gasoline prices more than offset the modest monthly rise in rent. This could help clear the way for the Federal Reserve to cut interest rates in September.

NPR’s Scott Detrow talks with President Biden’s top economic adviser, Jared Bernstein, about the state of inflation in the United States according to Thursday's Consumer Price Index report.

There are currently just under 65,000 migrants in New York City's shelter system, stretching the city's outworn social service systems. Today on the show, we follow one asylum seeker's journey from Venezuela to New York and explore why the process is lengthy and complicated.

Related episodes:
Is the 'border crisis' actually a labor market crisis? (Apple / Spotify)
'Welcome to the USA! Now get to work.' (Apple / Spotify)
The migrant match game (Apple / Spotify)

For sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at plus.npr.org.

Music by Drop Electric. Find us: TikTok, Instagram, Facebook, Newsletter.

Planet Money Summer School is back for eight weeks. Join as we travel back in time to find the origins of our economic way of life. Today we ask surprisingly hard question: What is money? And where did it come from? We travel to a remote island in the Pacific Ocean for the answer. Then we'll visit France in the year 1714, where a man on the lam tries to revolutionize the country's entire monetary system, and comes impressively close to the modern economy we have today, before it all falls apart. Check out our Summer School video cheat sheet on the origins of money at the Planet Money TikTok.

The series is hosted by Robert Smith and produced by Audrey Dilling. Our project manager is Devin Mellor. This episode was edited by Planet Money Executive Producer Alex Goldmark and fact-checked by Sofia Shchukina.

Help support Planet Money and hear our bonus episodes by subscribing to Planet Money+ in Apple Podcasts or at plus.npr.org/planetmoney.

David Madland of the Center for American Progress says new, “good” jobs are on the rise, but many of the workers don’t realize it’s a result of Biden’s new industrial policies.

Planet Money Summer School is back for eight weeks. Join as we travel back in time to find the origins of our economic way of life. Today we ask surprisingly hard question: What is money? And where did it come from? We travel to a remote island in the Pacific Ocean for the answer. Then we'll visit France in the year 1714, where a man on the lam tries to revolutionize the country's entire monetary system, and comes impressively close to the modern economy we have today, before it all falls apart. Check out our Summer School video cheat sheet on the origins of money at the Planet Money TikTok.

The series is hosted by Robert Smith and produced by Audrey Dilling. Our project manager is Devin Mellor. This episode was edited by Planet Money Executive Producer Alex Goldmark and fact-checked by Sofia Shchukina.

Help support Planet Money and hear our bonus episodes by subscribing to Planet Money+ in Apple Podcasts or at plus.npr.org/planetmoney.

Voters have a bleak outlook on the economy right now, and many are pointing the finger at President Biden. At the same time, many voters have a rosy view of the economy when Donald Trump was president. But how much credit or blame should a president get for the economy? And how do partisan politics play into our perception of the economy's performance?

Related episodes:
Common economic myths, debunked (Apple / Spotify)
Not too hot, not too cold: A 'Goldilocks' jobs report (Apple / Spotify)

For sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at plus.npr.org.

Music by Drop Electric. Find us: TikTok, Instagram, Facebook, Newsletter.