Airlines

Khairuldeen Makhzoomi was removed from a Southwest Airlines flight after another passenger overheard him speaking on his cellphone in Arabic. An advocate calls the incident "absurd and bewildering."

Decades ago, Pakistan International Airlines was a trendy airline whose flight attendants wore Pierre Cardin uniforms. These days the national carrier is $3 billion in debt and fighting privatization.

Cheap oil doesn't just mean cheaper gas prices; it also means cheaper jet fuel. That's led to a big drop in airfares. It's good news for travelers — and for airlines, which have struggled for years.

As Paris tries to recover from the terrorist attacks, people who planned to travel there seem to be conflicted about whether to go. Airlines reacted quickly, letting travelers rebook their flights.

Beset by a record of flight delays, dismal passenger satisfaction and widespread tech glitches, the nation's second-largest airline is seeking ways to restore customer confidence and employee morale.