Consumer Financial Protection Bureau

'Mystery Shoppers' Help U.S. Regulators Fight Racial Discrimination At Banks

4:17am August 27, 2016

by Chris Arnold

The Consumer Financial Protection Bureau is sending undercover operatives to ferret out racial discrimination. They're called "testers" or "mystery shoppers" and pose as customers applying for loans.

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As RushCard Problems Linger, Federal Consumer Protection Group Steps In

5:41pm October 23, 2015

by Laura Wagner

After hundreds of thousands of RushCard customers were unable to access their money, the Consumer Financial Protection Bureau said Friday that it's taking "direct action" to "make consumers whole."

Feds May Order Financial Firms To Allow Class Action Lawsuits

1:38am October 07, 2015

by Chris Arnold

The Consumer Financial Protection Bureau is considering a rule that would prohibit consumer credit firms from requiring customers to sign away their right to sue.

Richard Cordray, director of the Consumer Financial Protection Bureau.

'We're Here To Stay' Says Newly Confirmed Consumer Watchdog

7:11pm July 17, 2013

by Mark Memmott

After two years of political bickering, Richard Cordray has been confirmed as head of the Consumer Financial Protection Bureau. He thinks that, in the end, his agency has won bipartisan support for the work it will do.

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