Facebook is banning some types of content that degrades, sexualizes, and otherwise harasses elected officials, celebrities, activists, and journalists.
Former Facebook employee Frances Haugen electrified Washington on Tuesday with testimony about what she says were as the harms the company knew about and decided to hide.
A former Facebook employee compared the social network to Big Tobacco at a Senate hearing on Tuesday, saying the company has hidden what it knows about the problems its products cause.
When a company can't use the internet's core protocols, it's as if its online domains simply don't exist. That happened to Facebook, creating a cascade of problems.
When Facebook accounts get hacked, victims call and email the company for help to little avail. Some have found a costly workaround: buying a virtual reality headset to get customer service.
Democratic senators have introduced a bill that would hold Facebook, YouTube and other social media companies responsible if they promote harmful health claims on their platforms.
In a new book, Cecilia Kang and Sheera Frenkel say Facebook failed in its effort to combat disinformation. "Facebook knew the potential for explosive violence was very real [on Jan 6]," Kang says.