Returns of toys and gadgets add up to more than $260 billion every year. Optoro, a startup in Maryland, tries to reduce the cost to retailers, and the cost to the environment.
While online shopping grows, traditional retailers are amping up their in-store experiences to draw in customers. But online stores are realizing they have something to gain from physical stores too.
Online shopping has changed how we approach the buying experience. And stores have adapted with the temporary, pop-up model — a seasonal offer for some, a long-term approach for others.
Resale shops are increasingly present in the retail landscape, especially popular with younger shoppers. One of the most iconic thrift stores in the U.S., Goodwill, is getting into the competition.
Celebrities like Rebel Wilson and Melissa McCarthy are helping bring plus-size clothing into the mainstream. But most retailers lag behind, making it difficult for women to find clothes in stores.
Retailers rely on systems that require workers to be ready to work a shift — whether or not they end up working. The state attorney general is looking into the way big retailers handle scheduling.
Craning your neck in the dressing room is just part of the shopping experience. But Neiman Marcus hopes a new digital "Memory Mirror" will make it easier to find something that fits just right.
Wal-Mart has long been criticized for low pay and erratic work schedules. So when the retailer arrives in a community, it stirs controversy — but it also brings jobs and low prices.
The nation's largest retailer is known for sprawling suburban and rural stores. Now Wal-Mart is moving into city centers — sometimes despite strong local opposition.