Samsung

In Samsung's Messy Phone Recall, Lack Of Transparency Takes Center Stage

1:04pm October 18, 2016

It's a toss-up between lack of disclosure, if the problem is known, and lack of accountability, if the causes of early fire reports were unknown or misdiagnosed but blamed on the battery nonetheless.

A woman walks past an ad for the Samsung Galaxy Note 7 smartphone at the company's flagship store in Seoul.

In S. Korea, Samsung's Recall Troubles Come At An Already Crucial Moment

12:47pm October 18, 2016

by Elise Hu

In Samsung's home country, the conglomerate was already feeling the heat in more ways than one.

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National

Samsung Galaxy Note7 Banned On Planes, Including In Checked Bags

10:00pm October 14, 2016

by Alina Selyukh

The emergency order from the Department of Transportation bans the smartphones from aircraft for posing a fire hazard. All Note7 devices are being recalled.

Wells Fargo, Samsung And Volkswagen: Can A Good Name Be Restored?

12:22pm October 13, 2016

by Marilyn Geewax

Wells Fargo's CEO, John Stumpf, stepped down Wednesday as his company tries to rebuild its reputation. Wells Fargo, Samsung and Volkswagen have all seen their names hurt by poorly handled scandals.

The Consumer Safety Commission announced a safety recall on Samsung's new Galaxy Note 7 smartphone. The company's profit projections fell.

Samsung's Recall Causes Profit Woes

9:39pm October 12, 2016

by Sonari Glinton

Samsung Electronics says it's adjusting its earning and cutting its operating profit by $2.3 billion. That's after Samsung ended production of the fire-plagued Galaxy Note 7 smartphone.

Samsung and Apple, two smartphone giants, have been battling each other — not just in the marketplace, but in the courts — since 2011.

National

What's In A Design? A Smartphone Battle In The Highest Court

7:58am October 11, 2016

The Supreme Court hears oral arguments on Tuesday in a case that pits Samsung against Apple — and could have major repercussions for tech products across the board.

Samsung's Latest Headache: Reports That Washing Machines May Explode

4:10pm September 30, 2016

by Sonari Glinton

Samsung is advising owners of certain top-loading washers to use only the delicate cycle when washing bulky items because "affected units may experience abnormal vibrations."

National

The Troubled Galaxy Note 7 Leaves Some Samsung Customers Frustrated

6:59pm September 14, 2016

by Alina Selyukh

U.S. users trying to take part in Samsung's unofficial recall find themselves winding through a network of stores and unclear guidelines. The government has yet to announce a formal recall.

A Galaxy Note 7 smartphone is on display at the IFA electronics trade fair in Berlin on Sept. 2.

National

Tray Tables Stowed, Seat Backs Upright — And Galaxy Note 7s Off, Please

7:28am September 09, 2016

by Camila Domonoske

The Federal Aviation Administration is warning owners of the Galaxy Note 7 smartphone not to turn their phones on or charge them during flights — and not to put the devices in checked bags, either.

The Galaxy Note 7 — shown at the IFA electronics trade fair in Berlin on Wednesday — is waterproof, as this demonstration was designed to highlight. But it turns out users might have another reason to drop it in water: Several dozen users have seen th

Samsung Recalls Galaxy Note 7 Over Exploding, Burning Batteries

10:11am September 02, 2016

by Camila Domonoske

After the device launched in early August, dozens of users reported that their waterproof smartphones caught fire or exploded. Samsung traced the problem to its battery and promises replacements.

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