U.S. Department of Veterans Affairs

One of Robert McDonald's challenges is to get more doctors to work for the Department of Veterans Affairs. Another is to make the agency's structure easier for veterans to navigate.

In response to the crisis in lengthy wait times for medical care, Congress and veterans groups again are debating the proper role of private sector solutions.

Veteran Tom Tarantino says allegations of delayed health care for veterans should be taken more seriously. But he says the care can be great, "once you actually get in" the system.