Yelp

The Trump Grill at Trump Tower in New York City in December. Now that Donald Trump is president, online reviews of his hotels, restaurants and other properties have become much more politicized.

Falling Stars: Negative Yelp Reviews Target Trump Restaurants, Hotels

7:14pm March 10, 2017

by Jim Zarroli

Now that Donald Trump is president, online reviews of his hotels, restaurants and other properties have become much more politicized. But his presidency may help offset negatives for the Trump brand.

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How One Couple Fought For The Legal Right To Leave A Bad Yelp Review

9:19am December 19, 2016

by Alexi Horowitz-Ghazi

The lawsuit was one of the cases that inspired the new law — the Consumer Review Fairness Act — that aims to curb one avenue businesses have used to sue customers for posting negative online reviews.

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Airing political views through Yelp has become such a popular pastime that the site had to create a "cleanup" alert. A business undergoing a cleanup will have a large red box like this one at the top of its page noting that it is being closely monitored b

National

What Happens When Yelp Restaurant Reviews Turn Political?

2:21pm September 22, 2016

by Tove Danovich

First American Fried Chicken, owned by the family of the suspect in the Manhattan bombings, is the latest eatery to see reviews plummet based on more than food. Some attacks can cross into real life.

Amazon is struggling to track down and eliminate catfishing scams on Kindle e-books and is suing people who allegedly wrote fake reviews on its site.

Books

Don't Necessarily Judge Your Next E-Book By Its Online Review

7:16pm October 26, 2015

Online scams known as catfishing and astroturfing produce fake reviews for e-books published under fake names or generate false praise for restaurants. In either case, it pays to be skeptical.

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Patient reviews of doctors tend to focus on non-medical issues like wait time, billing and front office staff.

On Yelp, Doctors Get Reviewed Like Restaurants — And It Rankles

2:44pm August 10, 2015

by Charles Ornstein

Doctors hate online rankings, saying patients don't get the nuances of medicine. But health care reviews on Yelp are more positive overall than they are for restaurants and other services.

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A health inspection grade is posted outside a Manhattan eatery. In several cities, Yelp users can now find out how a restaurant scored on its health inspection well before they walk through the door.

Did That Restaurant Pass Its Health Inspection? Now Yelp Will Tell You

6:00pm March 27, 2015

by Poncie Rutsch

You might not see health inspection information until you're opening a restaurant's door. But if you're in San Francisco and some other cities, you'll see it when you check out an eatery's Yelp page.